Frequently Asked Questions

Everything you need to know about ordering custom packaging from PackingHatke.

Our MOQ starts from 100 units for most products. BOPP tapes can be ordered from 50 rolls without a printing plate. This is significantly lower than industry standard.
Standard production takes 7-10 days from order confirmation. Delivery within 2-5 days depending on location. We offer express production at an additional cost.
Yes, we are GST registered and provide proper GST invoices for all orders. You can download invoices from your customer portal.
Yes, we offer sample kits at ₹500-1,000 which is refundable on your first order. This helps you check quality before committing to bulk orders.
We accept .AI, .PDF, .PNG, and .JPG formats. Maximum file size is 10MB. Don't have a design? We offer free templates to get started.
We accept payments via Razorpay (credit/debit cards, UPI, net banking) and NEFT/RTGS. For verified businesses, we offer credit terms after the first 3 orders.